Returns & Exchanges
At Aispi, we strive to ensure you love your unique boutique finds; however, if you are not completely satisfied, we offer a seamless return and exchange process within 14 days of delivery. All items must be returned in their original, unworn condition with all designer tags and security seals intact.
Return Process
- 1.Initiate Your Request
Log into your Aispi account and visit the 'Order History' section to select the items you wish to return and receive your Return Authorization number.
- 2.Prepare the Package
Carefully place the items in their original designer packaging and include the completed return form inside the shipping box.
- 3.Schedule a Collection
Affix the prepaid shipping label provided in your original order and schedule a complimentary courier pickup or drop the parcel at an authorized location.
- 4.Quality Check and Refund
Once our boutique partners verify the condition of the returned items, your refund will be processed to your original payment method within 7-10 business days.