Returns & Exchanges

At Aispi, we strive to ensure you love your unique boutique finds; however, if you are not completely satisfied, we offer a seamless return and exchange process within 14 days of delivery. All items must be returned in their original, unworn condition with all designer tags and security seals intact.

Return Process

  • 1.
    Initiate Your Request

    Log into your Aispi account and visit the 'Order History' section to select the items you wish to return and receive your Return Authorization number.

  • 2.
    Prepare the Package

    Carefully place the items in their original designer packaging and include the completed return form inside the shipping box.

  • 3.
    Schedule a Collection

    Affix the prepaid shipping label provided in your original order and schedule a complimentary courier pickup or drop the parcel at an authorized location.

  • 4.
    Quality Check and Refund

    Once our boutique partners verify the condition of the returned items, your refund will be processed to your original payment method within 7-10 business days.